Key Concepts
- Learn the 4 pillars of communication and engagement
- Effectively use communication as a tool during presentations
- Equip with real life customer engagements responses
Patterns Of I.C.E (Interactive Customers/Clients Engagement) is a communication centric program designed to equip freelancers and entrepreneurs with dynamic communication models and frameworks that will assist them in being better speakers.
In this program, freelancers will learn the 4 pillars of communication and engagement, alongside understanding the general 4 communication styles/personalities.
With a guided framework, freelancers will be able to effectively use communication as a tool of effectiveness during their presentations and evaluations.
Freelancers will also be exposed to the various challenges they may face as a result of poor communication.
This program will also equip freelancers with real life customer engagements responses that will maximize their customers engagement.